Privacy Policy

Last updated: October 1, 2025

Agbogidiezike Technology Hub (“Company”, “we”, “our”, “us”) is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains what personal data we collect, how we use it, and the rights you have regarding your information.

1. Information We Collect

We may collect the following categories of information:

Contact & Identity Data: Name, email address, phone number, company name, and billing address when you fill out forms, request quotations, or become a client.
Technical Data: IP address, browser type, device information, pages visited, and referral sources (collected automatically via cookies and similar technologies).
Service Data: Information necessary to deliver services (e.g., domain names, server configurations, project requirements, access credentials you voluntarily share).
Communication Data: Content of emails, chat messages, or support tickets you send us.

2. How We Use Your Information

We use personal data for the following purposes:

To provide, manage and improve our services (web hosting, development, AI, cloud, VPS, RDP, etc.)
To respond to inquiries, provide support and communicate about your projects
To process payments and manage billing
To send important service notices, security alerts and administrative messages
To improve our website, services and user experience
To comply with legal obligations and protect our rights
With your consent, to send marketing communications about our services (you may opt out at any time)

3. Legal Basis for Processing

We process personal data on the following bases:

Contract performance: When processing is necessary to deliver services you have requested.
Legitimate interests: To operate and improve our business, provided those interests are not overridden by your rights.
Consent: Where we ask for your explicit consent (e.g., marketing emails).
Legal obligation: When we must process data to comply with applicable Nigerian law.

4. Cookies and Tracking

Our website may use cookies and similar technologies to:

Remember your preferences
Understand how visitors use our site
Improve performance and security

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. Sharing of Information

We do not sell your personal data. We may share information with:

Service providers who help us operate (payment processors, email services, cloud infrastructure providers) under strict confidentiality obligations.
Professional advisors (lawyers, accountants) when necessary.
Authorities when required by law or to protect our rights, safety or property.

Any third parties we engage are required to protect your data and use it only for the purposes we specify.

6. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration or destruction. These include access controls, encryption where appropriate, secure hosting environments, and staff awareness. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting or reporting requirements. When data is no longer needed, we securely delete or anonymize it.

8. Your Rights

Depending on applicable law, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal retention requirements)
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Request data portability where applicable

To exercise any of these rights, please contact us using the details below. We will respond within a reasonable timeframe.

9. International Transfers

Some of our service providers may process data outside Nigeria. Where this occurs, we take steps to ensure appropriate safeguards are in place to protect your information.

10. Children’s Privacy

Our services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last updated” date. We encourage you to review it periodically.

12. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or your personal data, please contact:

Agbogidiezike Technology Hub
22B Devon Drive, GRA
Enugu, Enugu State, Nigeria
Email: agbogidieziketech@afriglade.com / agbogidieziketech@devehostings.com